Starting a subscription is easy! We recommend creating an account first so you can manage your subscription. If you don't have one, you can make an account here.

Browse our site for the product you want, select the subscription option, choose the size and grind, set your shipping frequency, and add it to the cart. Your subscription will start as soon as you place the order.

You can cancel your subscription at any time, although you will lose your product discount and free shipping when you do.

To cancel your subscription, first, log in and click on ‘MY SUBSCRIPTIONS’. Locate the product you'd like to cancel, click CANCEL, choose a cancellation reason, and confirm. You'll receive a cancellation email confirming your cancellation. If you don't get a confirmation email, it's possible that your cancellation didn't process, so please reach out to us in that case!

Please Note: Ensure to cancel a subscription at least 24 hours before its renewal date or upcoming order date to allow the cancellation to process.

Yes! If you would like to skip an upcoming order, you can select the ‘SKIP NEXT ORDER’ button in ‘MY SUBSCRIPTION’ section of your Account. If you would like to pause, you can select the PAUSE button in ‘MY SUBSCRIPTION’ section of your account.

1. Log in and click on MY SUBSCRIPTIONS. If you encounter an error indicating that you don't have an account, please create an account using the same email you used to initiate your subscription for proper connection.

2. Locate the product you wish to swap out.

3. Click on EDIT, and a new window will open with all your subscriptions. Next, press the EDIT; icon located next to each product. Another window will appear, displaying all available products for you to choose which one you want to swap. That's it!

Please Note: To make any changes to your subscription, such as skipping or canceling, ensure that you make these adjustments at least 24 hours before your renewal date or upcoming order date. Unfortunately, we are unable to modify or cancel subscription orders once they have been processed.

Log in to your account. If you encounter an error stating you don't have an account, please create one using the same email used to initiate your subscription for seamless connectivity.

On your account page, click on VIEW ADDRESSES; and a new window will open with all your addresses. Next, press the EDIT; button to update your information and click the UPDATE ADDRESS; button.

Per'La is not responsible for lost or missing shipments if your subscription address was not updated on time. Please contact us immediately if your order is processed with the

previous/old shipping address. While we cannot guarantee a change of address after a

subscription order has renewed, we will do our best to accommodate your request.

1. Log in and select the subscription you wish to edit. If you encounter an error stating

you don't have an account, please create one using the same email used to initiate

your subscription for seamless connectivity.

2. On the subscription account page, you've selected, in the bottom right corner, you'll

find the Payment Method.

3. Click on UPDATE to receive an email with a unique link to update your billing

information.

Please check your spam or trash folder in case our email gets lost in the mix!

Please Note: Any edits to your billing information (including new payment) must be made at least 24 hours before your renewal date/upcoming order date. We are unable to switch payment methods on an order that’s already processed.